All Systems Operational
Payment Processing Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Family Engagement Operational
Schools Login Operational
API Operational
SchoolCare Works/DayCare Works Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for SCW Nov 23, 2024 10:00-12:00 MST
Dear SCW Customer:

SCW will be unavailable from 11/23/2024 10am-12pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Posted on Nov 13, 2024 - 14:12 MST
Scheduled Maintenance for Desktop Nov 24, 2024 17:00-21:00 MST
Dear Desktop Customer:

Desktop will be unavailable from 11/24/2024 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Posted on Nov 13, 2024 - 14:14 MST
Scheduled Maintenance for Payments Nov 24, 2024 19:00-23:00 MST
Dear Payments Customer:

Payments will be unavailable from 11/24/2024 7-11pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Posted on Nov 13, 2024 - 14:15 MST
Past Incidents
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 21:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 MST
Scheduled - Dear Desktop Customer:

Desktop will be unavailable from 11/20/2024 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Nov 13, 14:13 MST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.