Identified - We are currently experiencing an outage affecting access to Procare Professional Development, due to a performance issue with a third-party provider. Their team is actively working to resolve the issue as quickly as possible.
Access will be restored as soon as the issue is resolved. We apologize for the inconvenience and appreciate your patience and understanding.
Impacted websites:
http://procareprofessionaldevelopment.com/
http://childpluscontinuingeducation.com/
Jul 18, 2025 - 17:29 MDT
Access will be restored as soon as the issue is resolved. We apologize for the inconvenience and appreciate your patience and understanding.
Impacted websites:
http://procareprofessionaldevelopment.com/
http://childpluscontinuingeducation.com/
Jul 18, 2025 - 17:29 MDT
Payment Processing
Operational
API
Operational
TuitionExpress.com
Operational
PayNow
Operational
Procare Desktop
Operational
MyProcare Parent Portal
?
Operational
Cloud Database Cluster - Primary
?
Operational
Web Apps
?
Operational
Procare Online/Family Engagement
Operational
Schools Login
Operational
API
Operational
SchoolCare Works/DayCare Works
Operational
API
Operational
SchoolCareWorks Main Site
Operational
DayCareWorks Main Site
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Desktop Jul 20, 2025 17:00-21:00 MDT
Dear Desktop Customer:
Desktop will be intermittently unavailable from 07/20/2025 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.
Sincerely,
The Procare Team
Posted on Jul 10, 2025 - 12:56 MDT
Desktop will be intermittently unavailable from 07/20/2025 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.
Sincerely,
The Procare Team
Posted on Jul 10, 2025 - 12:56 MDT
Scheduled Maintenance for Payments Jul 20, 2025 19:00-23:00 MDT
Dear Payments Customer:
Payments will be intermittently unavailable from 07/20/2025 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.
Sincerely,
The Procare Team
Posted on Jul 10, 2025 - 12:57 MDT
Payments will be intermittently unavailable from 07/20/2025 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.
Sincerely,
The Procare Team
Posted on Jul 10, 2025 - 12:57 MDT
Scheduled Maintenance for Desktop Aug 8, 2025 20:00 - Aug 9, 2025 00:00 MDT
Dear Desktop Customer,
As part of our ongoing efforts to ensure a secure and reliable experience, we will be performing scheduled maintenance in the Procare Desktop environment.
Maintenance Window:
Date: Thursday, August 8
Time: 8:00 PM – 12:00 AM (MST)
Impact: The Desktop application will be temporarily unavailable during this time.
Posted on Jul 07, 2025 - 14:24 MDT
As part of our ongoing efforts to ensure a secure and reliable experience, we will be performing scheduled maintenance in the Procare Desktop environment.
Maintenance Window:
Date: Thursday, August 8
Time: 8:00 PM – 12:00 AM (MST)
Impact: The Desktop application will be temporarily unavailable during this time.
Posted on Jul 07, 2025 - 14:24 MDT