All Systems Operational

Payment Processing Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Family Engagement Operational
Schools Login Operational
API Operational
SchoolCare Works/DayCare Works Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for Desktop Apr 9, 2025 20:00-21:30 MDT

Dear Desktop Customer:

Desktop will be intermittently unavailable from 04/09/2025 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Posted on Apr 02, 2025 - 10:50 MDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Procare Online reported Slowness
Resolved - This incident has been resolved.
Mar 28, 14:33 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 08:40 MDT
Investigating - We have received reports that Procare Online and Procare Engagement functionality are currently experiencing system slowness. Our engineers are actively investigating the reason for this issue and working towards a resolution. We will continue to send updates here.
Mar 28, 07:24 MDT
Mar 27, 2025
Scheduled Maintenance for SCW
Completed - The scheduled maintenance has been completed.
Mar 27, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:00 MDT
Scheduled - Dear SCW Customer:

SCW will be unavailable from 03/27/2025 9-10:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Mar 18, 11:39 MDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Scheduled Maintenance for Payments
Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 19:00 MDT
Scheduled - Dear Payments Customer:

Payments will be intermittently unavailable from 03/23/2025 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Mar 10, 09:15 MDT
Scheduled Maintenance for Desktop
Completed - The scheduled maintenance has been completed.
Mar 23, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 17:00 MDT
Scheduled - Dear Desktop Customer:

Desktop will be intermittently unavailable from 03/23/2025 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Mar 10, 09:16 MDT
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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