Procare Solutions Service Status Status

All Systems Operational

Payment Processing Operational

API Operational

TuitionExpress.com Operational

PayNow Operational

Procare Desktop Operational

MyProcare Parent Portal Operational

Cloud Database Cluster - Primary Operational

Web Apps Operational

Procare Online/Family Engagement Operational

Schools Login Operational

API Operational

SchoolCare Works/DayCare Works Operational

API Operational

SchoolCareWorks Main Site Operational

DayCareWorks Main Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for Desktop Jul `20`, `2025` `17:00`-`21:00` MDT

Dear Desktop Customer:

Desktop will be intermittently unavailable from 07/20/2025 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Posted on Jul 10, 2025 - 12:56 MDT

Scheduled Maintenance for Payments Jul `20`, `2025` `19:00`-`23:00` MDT

Dear Payments Customer:

Payments will be intermittently unavailable from 07/20/2025 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Posted on Jul 10, 2025 - 12:57 MDT

Scheduled Maintenance for Desktop Aug `8`, `2025` `20:00` - Aug `9`, `2025` `00:00` MDT

Dear Desktop Customer,

As part of our ongoing efforts to ensure a secure and reliable experience, we will be performing scheduled maintenance in the Procare Desktop environment.

Maintenance Window:
Date: Thursday, August 8
Time: 8:00 PM – 12:00 AM (MST)
Impact: The Desktop application will be temporarily unavailable during this time.
Posted on Jul 07, 2025 - 14:24 MDT

Past Incidents

Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

Scheduled Maintenance for Desktop

Completed - The scheduled maintenance has been completed.
Jul 9, 21:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:00 MDT

Scheduled - Dear Desktop Customer:

Desktop will be intermittently unavailable from 07/09/2025 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Jul 9, 09:29 MDT

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

Scheduled Maintenance for SCW

Completed - The scheduled maintenance has been completed.
Jul 2, 21:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 MDT

Scheduled - Dear SCW Customer:

SCW will be unavailable from 07/01/2025 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Jul 1, 16:05 MDT

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Scheduled Maintenance for Desktop Jul 20, 2025 17:00-21:00 MDT

Scheduled Maintenance for Payments Jul 20, 2025 19:00-23:00 MDT

Scheduled Maintenance for Desktop Aug 8, 2025 20:00 - Aug 9, 2025 00:00 MDT

Past Incidents

Scheduled Maintenance for Desktop Jul `20`, `2025` `17:00`-`21:00` MDT

Scheduled Maintenance for Payments Jul `20`, `2025` `19:00`-`23:00` MDT

Scheduled Maintenance for Desktop Aug `8`, `2025` `20:00` - Aug `9`, `2025` `00:00` MDT