Identified - We are currently experiencing an outage affecting access to Procare Professional Development, due to a performance issue with a third-party provider. Their team is actively working to resolve the issue as quickly as possible.

Access will be restored as soon as the issue is resolved. We apologize for the inconvenience and appreciate your patience and understanding.

Impacted websites:
http://procareprofessionaldevelopment.com/
http://childpluscontinuingeducation.com/

Jul 18, 2025 - 17:29 MDT
Payment Processing Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Family Engagement Operational
Schools Login Operational
API Operational
SchoolCare Works/DayCare Works Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for Desktop Jul 20, 2025 17:00-21:00 MDT

Dear Desktop Customer:

Desktop will be intermittently unavailable from 07/20/2025 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Posted on Jul 10, 2025 - 12:56 MDT

Scheduled Maintenance for Payments Jul 20, 2025 19:00-23:00 MDT

Dear Payments Customer:

Payments will be intermittently unavailable from 07/20/2025 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Posted on Jul 10, 2025 - 12:57 MDT

Scheduled Maintenance for Desktop Aug 8, 2025 20:00 - Aug 9, 2025 00:00 MDT

Dear Desktop Customer,

As part of our ongoing efforts to ensure a secure and reliable experience, we will be performing scheduled maintenance in the Procare Desktop environment.

Maintenance Window:
Date: Thursday, August 8
Time: 8:00 PM – 12:00 AM (MST)
Impact: The Desktop application will be temporarily unavailable during this time.

Posted on Jul 07, 2025 - 14:24 MDT
Jul 18, 2025

Unresolved incident: Procare Professional Development is Unreachable.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Completed - The scheduled maintenance has been completed.
Jul 9, 21:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:00 MDT
Scheduled - Dear Desktop Customer:

Desktop will be intermittently unavailable from 07/09/2025 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Jul 9, 09:29 MDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.