Procare Solutions Service Status Status

All Systems Operational

Payment Processing Operational

API Operational

TuitionExpress.com Operational

PayNow Operational

Procare Desktop Operational

MyProcare Parent Portal Operational

Cloud Database Cluster - Primary Operational

Web Apps Operational

Procare Online/Family Engagement Operational

Schools Login Operational

API Operational

SchoolCare Works/DayCare Works Operational

API Operational

SchoolCareWorks Main Site Operational

DayCareWorks Main Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for SCW Dec 5, 2024 21:00-22:30 MST

Dear SCW Customer:

SCW will be unavailable from 12/05/2024 9-10:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Posted on Nov 26, 2024 - 11:26 MST

Past Incidents

Dec 1, 2024

No incidents reported today.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

Scheduled Maintenance for Payments

Completed - The scheduled maintenance has been completed.
Nov 24, 23:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 19:00 MST

Scheduled - Dear Payments Customer:

Payments will be unavailable from 11/24/2024 7-11pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Nov 13, 14:15 MST

Scheduled Maintenance for Desktop

Completed - The scheduled maintenance has been completed.
Nov 24, 21:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 17:00 MST

Scheduled - Dear Desktop Customer:

Desktop will be unavailable from 11/24/2024 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Nov 13, 14:14 MST

Nov 23, 2024

Scheduled Maintenance for SCW

Completed - The scheduled maintenance has been completed.
Nov 23, 12:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 10:00 MST

Scheduled - Dear SCW Customer:

SCW will be unavailable from 11/23/2024 10am-12pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Nov 13, 14:12 MST

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

Scheduled Maintenance for Desktop

Completed - The scheduled maintenance has been completed.
Nov 20, 21:30 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 MST

Scheduled - Dear Desktop Customer:

Desktop will be unavailable from 11/20/2024 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Nov 13, 14:13 MST

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.