Procare Solutions Service Status Status

All Systems Operational

Procare Desktop Operational

MyProcare Parent Portal Operational

Cloud Licensing Server Operational

Cloud Database Cluster - Primary Operational

Web Apps Operational

Procare Online/Family Engagement Operational

Schools Login Operational

API Operational

SchoolCare Works/DayCare Works Operational

API Operational

SchoolCareWorks Main Site Operational

DayCareWorks Main Site Operational

Payment Processing Operational

API Operational

TuitionExpress.com Operational

PayNow Operational

KidReports Operational

Schools Login Operational

API Operational

RunSandbox Operational

Parent Portal Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for RunSandbox Nov 29, 2022 19:00-21:00 MST

Dear RunSandbox Customer:

RunSandbox will be unavailable from 11/29/2022 7-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Posted on Nov 22, 2022 - 11:00 MST

Past Incidents

Nov 27, 2022

No incidents reported today.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

Scheduled Maintenance for Desktop

Completed - The scheduled maintenance has been completed.
Nov 20, 22:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 19:01 MST

Scheduled - Dear Desktop Customer:

Desktop will be intermittently unavailable from 11/20/2022 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Nov 16, 14:13 MST

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

Scheduled Maintenance for Online

Completed - The scheduled maintenance has been completed.
Nov 17, 21:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:02 MST

Scheduled - Dear Online Customer:

Online will be unavailable from 11/17/2022 8-9pm MT due to scheduled maintenance. We expect up to 30 min of downtime during this window. We apologize for any inconvenience.

Sincerely,

The Procare Team
Nov 16, 14:14 MST

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.