All Systems Operational

Payment Processing Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Family Engagement Operational
Schools Login Operational
API Operational
SchoolCare Works/DayCare Works Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for SCW Apr 24, 2025 21:00-22:30 MDT

Dear SCW Customer:

SCW will be unavailable from 04/24/2025 9-10:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Posted on Apr 16, 2025 - 09:46 MDT

Scheduled Maintenance for Desktop Apr 30, 2025 20:00-21:30 MDT

Dear Desktop Customer:

Desktop will be intermittently unavailable from 04/30/2025 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Posted on Apr 21, 2025 - 14:08 MDT
Apr 23, 2025

No incidents reported today.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
Scheduled Maintenance for Payments
Completed - The scheduled maintenance has been completed.
Apr 20, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 19:00 MDT
Scheduled - Dear Payments Customer:

Payments will be intermittently unavailable from 04/20/2025 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Apr 10, 10:25 MDT
Scheduled Maintenance for Desktop
Completed - The scheduled maintenance has been completed.
Apr 20, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 17:00 MDT
Scheduled - Dear Desktop Customer:

Desktop will be intermittently unavailable from 04/20/2025 5-9 pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Apr 10, 10:26 MDT
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025
Scheduled Maintenance for Desktop
Completed - The scheduled maintenance has been completed.
Apr 9, 21:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 20:00 MDT
Scheduled - Dear Desktop Customer:

Desktop will be intermittently unavailable from 04/09/2025 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
Apr 2, 10:50 MDT
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