All Systems Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Licensing Server ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Parent Engagement Operational
Schools Login Operational
API Operational
SCW/DCW Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Payments Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
KidReports Operational
Schools Login Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021
Completed - The scheduled maintenance has been completed.
May 11, 21:46 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 MDT
Scheduled - Procare will be performing a scheduled maintenance on the Payments Environment. During this time Payments may not be accessible at times.
Apr 28, 14:51 MDT
May 10, 2021

No incidents reported.

May 9, 2021
Completed - The scheduled maintenance has been completed.
May 9, 19:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 18:00 MDT
Scheduled - Dear Procare Desktop Customer:

Procare Desktop will be unavailable from 5/8/2021 5pm through 6pm (all times are Pacific) due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
May 6, 18:16 MDT
May 8, 2021
Completed - The scheduled maintenance has been completed.
May 8, 09:51 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 07:30 MDT
Scheduled - Dear KidReports Customer:

KidReports will be unavailable during this time, due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team
May 6, 12:09 MDT
May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Completed - The scheduled maintenance has been completed.
May 4, 22:44 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:00 MDT
Scheduled - Procare will be performing a scheduled maintenance on Procare Desktop. During this time Procare Desktop application will not be accessible.
Apr 28, 14:50 MDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.