All Systems Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Licensing Server ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Parent Engagement Operational
Schools Login Operational
API Operational
SCW/DCW Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Payments Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
KidReports Operational
Schools Login Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly Procare Desktop Maintenance Apr 13, 22:00 - Apr 14, 00:00 MDT
We will be undergoing scheduled maintenance during this time.
Posted on Mar 25, 10:53 MDT
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
Completed - The scheduled maintenance has been completed.
Mar 31, 22:09 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:00 MDT
Scheduled - We will be undergoing scheduled maintenance for SCW/DCW Platform.
Mar 31, 13:37 MDT
Resolved - An unexpected issue with Payments resulted in its unavailability during portions of today. We are pleased to report that TE is back online, and functioning as expected.

We are going to be following up with our datacenter on this issue.

Thank you for being a loyal Procare customer.
Mar 31, 21:55 MDT
Update - We are still working with our technical teams to bring Payments back online as soon as possible.

At this time, our technicians are working with the datacenter technicians to resolved the issue

We apologize for the inconvenience and we appreciate your patience. We will continue to update you while we work to resolve this issue.
Mar 31, 21:47 MDT
Identified - We have identified an issue with the payments environment and are quickly working to resolve the situation.
Mar 31, 21:06 MDT
Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.