All Systems Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Licensing Server ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Family Engagement Operational
Schools Login Operational
API Operational
SchoolCare Works/DayCare Works Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Payment Processing Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
KidReports Operational
Schools Login Operational
API Operational
RunSandbox Operational
Login Site Operational
Parent Portal Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for RunSandbox Nov 29, 2022 19:00-21:00 MST
Dear RunSandbox Customer:

RunSandbox will be unavailable from 11/29/2022 7-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Posted on Nov 22, 2022 - 11:00 MST
Past Incidents
Nov 27, 2022

No incidents reported today.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022
Completed - The scheduled maintenance has been completed.
Nov 20, 22:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 19:01 MST
Scheduled - Dear Desktop Customer:

Desktop will be intermittently unavailable from 11/20/2022 7-11 pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Nov 16, 14:13 MST
Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:02 MST
Scheduled - Dear Online Customer:

Online will be unavailable from 11/17/2022 8-9pm MT due to scheduled maintenance. We expect up to 30 min of downtime during this window. We apologize for any inconvenience.

Sincerely,

The Procare Team

Nov 16, 14:14 MST
Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.