All Systems Operational
Payment Processing Operational
API Operational
TuitionExpress.com Operational
PayNow Operational
Procare Desktop Operational
MyProcare Parent Portal ? Operational
Cloud Database Cluster - Primary ? Operational
Web Apps ? Operational
Procare Online/Family Engagement Operational
Schools Login Operational
API Operational
SchoolCare Works/DayCare Works Operational
API Operational
SchoolCareWorks Main Site Operational
DayCareWorks Main Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for SCW Dec 5, 2024 21:00-22:30 MST
Dear SCW Customer:

SCW will be unavailable from 12/05/2024 9-10:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Posted on Nov 26, 2024 - 11:26 MST
Past Incidents
Dec 1, 2024

No incidents reported today.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024
Completed - The scheduled maintenance has been completed.
Nov 24, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 19:00 MST
Scheduled - Dear Payments Customer:

Payments will be unavailable from 11/24/2024 7-11pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Nov 13, 14:15 MST
Completed - The scheduled maintenance has been completed.
Nov 24, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 17:00 MST
Scheduled - Dear Desktop Customer:

Desktop will be unavailable from 11/24/2024 5-9pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Nov 13, 14:14 MST
Nov 23, 2024
Completed - The scheduled maintenance has been completed.
Nov 23, 12:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 10:00 MST
Scheduled - Dear SCW Customer:

SCW will be unavailable from 11/23/2024 10am-12pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Nov 13, 14:12 MST
Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 21:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 MST
Scheduled - Dear Desktop Customer:

Desktop will be unavailable from 11/20/2024 8-9:30pm MT due to scheduled maintenance. We apologize for any inconvenience.

Sincerely,

The Procare Team

Nov 13, 14:13 MST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.