Procare Online Decreased Performance

Incident Report for Procare Solutions Service Status

Resolved

Full functionality has been restored on 02/21/2024 at approximately 8:00AM MST. Thank you for your patience.

Posted Feb 21, 2024 - 08:36 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 21, 2024 - 08:35 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 21, 2024 - 06:58 MST

Investigating

Procare Online is currently experiencing decreased performance. Our engineers are actively investigating the issue and working towards a resolution. We will continue to send updates here.

Posted Feb 21, 2024 - 06:25 MST

This incident affected: Procare Online/Family Engagement (Schools Login, API).